Editorial Policy

I want this site to be accurate, useful, and honest about where its information comes from. This page explains how the guides are put together, and why a site written by a traveller still leans on a professional’s review.

Whose words, and whose check

The experience here is mine, written in the first person by me, Marnie Sutcliffe, after more than forty countries in this wheelchair. Because I am not a clinician, an occupational therapist reads the guides for their practical and safety detail before they go live. The two jobs stay apart by design: I carry the lived experience, Steph safeguards the sound practice. When a piece has been reviewed, it names the reviewer, lists her credentials, and gives the date of the check. My current reviewer is Steph Doran, BSc (Hons) Occupational Therapy.

What I research from

Access rules and passenger rights change, and they vary from one country and airline to the next, so I build the guides on independent authorities rather than on one operator’s marketing. That means the UK Civil Aviation Authority, the US Department of Transportation on the Air Carrier Access Act, the European Commission on Regulation 1107/2006, IATA on mobility aids and batteries, official government travel advice, and reviews from Euan’s Guide and the national disability charities. Where a rule or a figure appears, I point you to the body that sets it and I tell you to confirm the current position with the airline or provider before you rely on it.

Plain about what is and is not possible

Accessible travel can be wonderful, and it can also fall apart when a promised roll-in shower turns out to have a step. I write the awkward parts in, the assistance that does not arrive, the equipment that comes back damaged, so you can plan around the real picture rather than a glossy one.

Keeping it current

I return to published guides on a regular cycle and rework them as rules, rights, and provision move on. On each one you will find when it was published and, where there has been one, the date of the latest revision or fresh review.

Independence, and corrections

No one pays me to send you towards a particular airline, hotel, or tour operator, and I endorse none of them. Where I name a company it is to describe an experience, not to recommend it. Catch an error and the Contact page will reach me, and I will look into it without delay.